Refactor

Course

Strata Building Management: A Hands-On Training Course

How to run an Australian strata building as its building manager or caretaker: the law in each state, maintenance, safety, contractors and people.

General education, not legal advice. Strata law is different in every state and territory and it changes often (NSW and Victoria both changed theirs in 2025 and 2026), so check the current Act and your own agreement, and get advice before acting on anything here.

An eight-storey apartment block with rows of balconies lit orange by the setting sun, above the red tiled roofs of older houses.
An apartment block in Kingsford, Sydney. Every balcony is someone's home, and everything between them is common property that somebody has to look after. Photo: Sardaka, CC BY-SA 4.0

About the job

  • For building managers, caretakers and onsite managers, and anyone thinking of becoming one
  • Covers all eight states and territories: each has its own Act, names and tribunal
  • Sixteen core lessons, six of them on maintenance, repairs and working with tradespeople, where most of the trouble in a building starts
  • Then an in-depth elective for your own state or territory, plus a second Queensland elective on management rights
  • Also: the law and your agreement, the committee, fire safety, WHS, residents, security, emergencies and getting started
  • Each lesson labels what the law requires, what is industry practice and what is a practitioner tip
  • A running example building, Banksia Court, and an on-the-job task in every lesson

Regulators and official guides

Lessons

  1. How to use this course
  2. Strata in Australia and who does what
  3. The law in your state
  4. Your role and your agreement
  5. Working with the committee, strata manager and owners
  6. Common property and who maintains what
  7. Planned maintenance: asset registers, calendars and long-term plans
  8. Repairs: triage, work orders and urgent work
  9. Tradespeople I: finding, checking and quoting
  10. Tradespeople II: on site, sign-off and invoices
  11. Building defects and major works
  12. Fire safety and essential services
  13. Work health and safety
  14. Residents, by-laws and disputes
  15. Security, access, CCTV and privacy
  16. Emergencies, insurance claims and incidents
  17. Getting started: training and your first 90 days
  18. State elective: Queensland
  19. State elective: Queensland management rights
  20. State elective: New South Wales
  21. State elective: Victoria
  22. State elective: Western Australia
  23. State elective: South Australia
  24. State elective: Tasmania
  25. State elective: Australian Capital Territory
  26. State elective: Northern Territory
  27. Quick reference
  28. Appendix: Building management terms

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